I have been working with the new Activities system. In my youth roster, one of my Scouts is grayed out. When I try to access the Scout’s record, I get the following message:
“”[Name] has created a new primary member ID which is active in another unit. [Name] will remain on this roster until their council registrar completes their transfer process or their annual registration for this unit expires."
I have checked with the Council registrar and she has verified that the Scout does not have any other primary ID number. I have checked with the Scout and he has not submitted an application to any other unit.
I am submitting a support ticket.
I am a Key 3 delegate and the unit Scoutbook Administrator.
Atlanta Area Council