I have a pack that has received an error message stating " has created a new primary member ID which is active in another unit. will remain on this roster until their council registrar completes their transfer process or their annual registration for this unit expires"
The member ID number in the Scoutbook roster is the same as the member ID in ScoutNet and he has never been registered in another unit, nor does our register have an transfer application to process.
This issue is interfering with the packs ability to record advancements for the Scout.
Director of Support Services