Half of Pack's scout accounts duplicated + old accounts resurfaced

Scoutbook Scoutbook Bugs
1

I went into Scoutbook tonight to update advancement records for my den and found that the pack has almost half of the scouts with duplicated accounts? They are reported in the Pack summary page as “accounts not in a den” even though they are. It also seems to point to the same BSA ID#s
There are also numerous accounts present that were not carried over at this year’s recharter - including youth and adult leaders.

It seems like some old database was synced. It also seems like it’s just Scoutbook because the pack Roster on my.Scouting still seems correct.
Please let me know what other information would be helpful to share on this.

Thanks!

2

Same- went in to check something and I have 54 Cubs that are “Scouts Not in a Den” that are either duplicated or had been removed with our recharter that was posted well over a month ago (including at least one leader that hasn’t been associated with our Pack since 2021)… :scream:

3

I’m seeing the same issue.

4

Same issue, had a total of like 20 scouts. I just went to membership of each one and put an end date to removed them. If you have current scouts in a den but same scouts also in not a den, make sure you put an end date on “Youth Member” option.

2 Likes
5

Please check again this morning. We have reports that similar issues were resolved overnight.

6

It looks like you’re correct!

I was afraid we’d need to go into 56 accounts in SB to manually end membership :fearful:

7

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