Have lost all access in scoutbook

Hey all,

I’m a asst. scoutmaster and advancement chair. Through May I could log in to scoutbook and see both of my children in scout book, their units and all the units we see multiple into. I could login and add my scouts advancement info. Now when. I login I see nothing. Not my children, not the units we are part of, nothing. I’m not sure why.

The only thing I can think of that’s changed is that I was a DE and maybe when they pulled back the access I had as DE something got messed up and pulled all my access. Thoughts? I don’t know what to do since I literally can’t see or do anything in scoutbook beyond my own profile.


@NancyEverett

You have multiple IDs. Give me a few minutes to clean this up.

@NancyEverett

You are currently registered in 2 Councils. Which one should be primary? You last logged in with Natural State Council.

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