Help - Associate Son's account with mine and transfer to new Pack

My Scouting Tools
1

I want to associate my son’s account with mine. Member IDs:

  • Mine: 140619185 (verified as current until 30 Sep 2025)
  • Son: 140548629 (associated with wife’s email. She received an email stating my son’s account will be up for membership renewal on 31 August 2025). Additionally, I am unable to log in to this account. When attempting to retrieve the ‘user name’ via verifying personal information, I receive the following error: " The answers submitted did not match those in our database. Please contact your local council to report it.")
  • Of note, my Son has another Member ID: 141143626, available through my spouse’s login. I do not believe this is an active account.

Once his account is associated with mine, I would like to transfer both of us to a new Council/Pack. I’m currently unable to do this successfully with my account. The transfer option is available; however, the new pack (Pack 1504) does not appear in the Unit Search. Any assistance with this would be greatly appreciated.

Thank you for your time and assistance.

  1. Hardware: Desktop
  2. IOS
  3. Chrome
  4. Cache cleared
  5. Member IDs: mine (140619185), son (140548629), old council (San Diego Imperial: 049), new council (National Capital Area: 802?)
2

@RobertDalton Only councils can setup those types of relationships you would need to call them. They should also be able to help with log ins

3

@DonovanMcNeil Thank you very much. We’ll contact our Council representatives.