MaiTran
November 24, 2021, 7:06pm
1
Hi Staff,
Parent is not able to login.
I also delete and re-add the Parent, but same issue:
We were not able to find a Scoutbook profile linked to this gmail account…
Parent email - [e-mail removed by Moderator for privacy ]
Scout ID 137409486
Thank you.
Parent with that e-mail should setup a my.scouting.org ID with Member ID
137409485.
MaiTran
November 24, 2021, 7:47pm
3
Parent created account, but Scout is not shown under Parent to select.
The Scout with initials AT is connected to the parent in Scoutbook.
Did the parent click on My Dashboard then Administration to expand it? I can see the parent logged in to Scoutbook at 1:47 PM today.
MaiTran
November 24, 2021, 7:52pm
5
After expanding it only shows My Account.
@MaiTran this is fixed now - use your my.scouting.org log in
MaiTran
November 24, 2021, 10:06pm
7
You guys are awesome! Happy Thanksgiving to all!
system
Closed
November 25, 2021, 10:06pm
8
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.