How can a Unit Know if Individual Renew Emails are going out for Scouts?

My Scouting Tools
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As more individuals Renewals are coming open we are seeing this issue. This is a fun one! The One way we have found (other than talking to families or council is this:
Units (Key 3) can check this at my.scouting.org > Roster > Grey area top > Export Roster - To the right there is a column called Parent Email - that email is the email of record for the parent who CAN renew a scout.

So:

  1. If you pull the report and see blanks there for your unit Scouts that is an obvious issue to talk to council to resolve
  2. If you pull the report and see incorrect (as in misspelled emails) you need to talk to council.
  3. If you pull the report and see an email your unit does not recognize - first step is to talk to that family - might be the Other parent??

The only fix for most of this lies with Council: SUAC recommends that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number AND make sure the parent can log into systems under the BSA # so they can renew the registrations.

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Expanding a bit on your post @DonovanMcNeil

  1. If email is blank - two edge case options
    A. and parent is registered, K3 and K3d can check the parent account for a blank email; if so, update it; else talk to council.
    B. and parent is not registered, they can check their My.Scouting account email and update if needed; else talk to council.
  2. If email is not correct - two edge case options
    A. and parent is registered - ditto above.
    B. and parent is not registered - ditto above.
  3. If the email is an alternate for the same parent, then the parent probably has at least a second MID.
    A. Post to forums to have SUAC investigate - use known member ID, not name.
    B. After SUAC work, SUAC will instruct if you need to contact registrar to fix user relationship.