Hi,
I received my membership renewal email one week ago as I am registered as an ASM. My son is linked to me as a child in Scoutbook but I have not received his renewal email. I don’t see him in my my.scouting.org profile. We transferred from out of state a few years ago directly into this troop, to my knowledge I don’t have two membership IDs in the current council. Any ideas how to get this access to his renewal?
If you reach out to your current council, ask them to use the Registrar Tools to look up your children. When they look up your children, they want to check your children’s “User Relationship” and make sure that your children are connected to you as parent. It could take up to 24 hours after that for the renewal option to appear.
Note that this change is made in the Akela membership database, which is different from the Scoutbook database relationships.
ETA: You’ll also want to make sure to ask that they make the relationship with your registered scouter BSA ID, and remove it from any secondary BSA IDs that it might be on.
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@AnnetteSmith It looks like the other parent has the parent / child “relationship” in my.Scouting.
The other parent should be able to log in at my.Scouting to renew the Scout. Or you can contact your local council and ask them to add the parent / child relationship to you, and then you can do it.
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Thank you. The council got it updated.
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Thank you for the feedback. Never occured to me that I was not linked to my child since I am on Scoutbook. All aligned now.
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No worries. It’s certainly not something most folks would have had any reason to know under the prior system (or any immediately obvious way to know such a connection was missing under the new one).
Just FYI, the connected parent/guardian is typically the one who was listed on the New Scout application paperwork (however long ago that was) and/or the one who was listed on a transfer application, assuming such exists and that they aren’t the same person (or that the council didn’t just skip entering that information because there was already one adult connected in Akela).
Based on other discussion threads here, the issue has bubbled up (at least somewhat) through the path and folks are investigating a way to make this more obvious and possibly practical for parents/guardians to fix themselves. However, since it’s registration-related, it might be good to have your council professionals advocate with national in support of the effort.
