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I am having an issue with the Reports Menu

When I click the reports menu from my dashboard all I get is a splash screen with a button that says “Close Reports”

Any advice?

Thank you,


The reports menu is working for me. What are your positions / roles with your unit?

Cubmaster, Denleader

@RichardSchickler I suspect that you have a duplicate account (possibly multiple accounts) in Scoutbook. You might need to send an e-mail to Scoutbook Support for help with merging the accounts.


Please be sure to include as much identifying information as you can (full name, BSA ID number, unit number(s), council name, etc.)

I already sent in a ticket. you.

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