I’m a den leader and have had no problems with connections to den members in past. Now I only have a connection to my own son. My profile lists me as the den leader, and I have updated my position info per https://help.scoutbook.com/knowledge-base/not-seeing-all-scouts-i-should-see-sb/ and logged out/in but nothing so far has worked. My pack admin sees me as connected to the den members. I cannot update their achievements any more.