I'm not receiving emails

I haven’t been receiving emails from Scoutbook for the past month. My troop sends a weekly email every Sunday that I used to get and now I just don’t receive them. I checked that the email address was correct and confirmed with the troop. I use a gmail address so I 'm not sure if that has anything to do with it.


Go to My Dashboard → Administration → My Account → E-Mail. Make sure the Messaging opt-out slider is off (to the left and gray).


I’ve had the opt-out off during this time too.


Your ASM position in the troop has not been approved. Your Son is not currently registered in the Troop and his membership in the troop is not approved.

Ask a unit admin (Key 3) to approve your membership in the troop and you will start receiving e-mail.

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