Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I’m having trouble with emails sent through Scoutbook. I receive our weekly meeting reminder/invite with no problems, but I don’t get any email that is sent through Scoutbook to multiple troop members. Both the committee secretary and advancement chair regularly send email to the troop, but I don’t get them. I’ve even tried emailing just my wife and myself, she gets it but I don’t. I’ve tried adding “+1” before the @ symbol in my email address and that seems to work, but I’d rather correct the problem if possible. The email opt out slider is to the left and greyed out.
I’ve seen adults not get emails when their address is attached to a youth account in my.scouting. What is the BSA ID and/or Scoutbook ID for the account that’s not receiving emails?
I do see another Scoutbook account for you. However, I don’t think this is the cause of your issue, because it does not have an e-mail or BSA member number.
