Thanks to all for your replies.
It has been our council policy to update our own MBC lists and Scoutbook monthly. In ‘normal’ times that has worked. We’ve had some unhappiness recently and people are using Scoutbook to see if their applications have been processed, etc. And Scoutbook doesn’t have the answer. Things will smooth out over time, but I’m trying to make people happy now.
My conclusions from the preceding messages are that:
- Scoutbook sends emails when updated even if nothing changed.
- YPT expiration handling is unclear. For example, if the YPT of a counselor already in Scoutbook expires, is that counselor removed from the list thus requiring a subsequent reload, OR is the counselor’s record retained and ‘reactivated’ when the YPT certificate is renewed. My experience is that Scoutbook does not accept MBCs with expired YPTs at the time of upload.
My only involvement with Scoutbook is the maintenance of the Merit Badge Counselor list. I understand that the powers to be are more concerned about user facing features that directly impact the scouting experience.
Nevertheless, we shouldn’t be aggravating our Merit Badge Counselors with systems that don’t work as expected. I’ve ‘screwed up’ when I’ve moved forward based on my expectations of Scoutbook’s behavior only to find out that Scoutbook and I were not on the same page.
I am exceedingly frustrated. There are many of us who are using trial and error, trying to understand Scoutbook. It’s difficult and time consuming.
Our experiments can be embarrassing when Scoutbook sends emails to all the counselors saying they’ve been dropped, leading them to think that their registration as a Merit Badge Counselor was dropped. Or they get redundant messages.
I’m going to reassure my counselors and suggest they not use Scoutbook to verify their Merit Badge Counselor status. Is there a reasonable way to verify one’s Scout data on scouting.org?
Then I’ll consider breaking the news about the problems with unit-only and district-only visibility which never worked well, even before Scoutbook.