Individual Renewals Due in 5 Days: No Option to Renew

[ZijunGuo]

Hi everyone,
I’m trying to complete individual renewals for BSA members, but I’ve run into a problem. On my scouting.org the system doesn’t seem to show that I have any renewals. However, when I log in to my son’s scoutbook, it says that his registration is due in 5 days. Has anyone else experienced this or found a solution?

Any guidance on how to proceed would be greatly appreciated. Thanks in advance!

[Stephen_Hornak]

@ZijunGuo - are you just trying to renew your son? It would not seem that you are connected to him in the my.scouting.org database. What happens when he logs into my.scouting with his credentials ?

[ZijunGuo]

Thank you for your reply. Yes I am trying to renew my son.

Here is a screenshot of his my.scouting homepage.

[Stephen_Hornak]

@ZijunGuo - ok, and nothing shows up when he clicks on my application ?

[ZijunGuo]

This is his end of my application

it doesn’t even have the renewal panel

[Stephen_Hornak]

@ZijunGuo - ok… on the person icon in the upper right select my profile and scroll down to see the registered positions and expiration dates

[ZijunGuo]

@Stephen_Hornak
here are the registered positions and expiration dates

[DonovanMcNeil]

@ZijunGuo you are logged in as a Scout - your parent log in is your email XXXXXXXXXXX0801@ - that should allow you to complete renewal once you are in my.scouting.org with that log in

[ZijunGuo]

@DonovanMcNeil thank you for your reply but even when I log in as a parent i still can’t see anything regarding his renewal.

here is a picture of my end.

[DonovanMcNeil]

What about under memberships or applications?

[DonovanMcNeil]

never noticed the “2025” dropdown top right

[DonovanMcNeil]

Either Way - Council should be your first stop for renewal questions

[ZijunGuo]

there is nothing under either of them

[ZijunGuo]

yes i will email them asap. Thank you for the help

[DonovanMcNeil]

there is an automatic 60 day grace period after expire date