I am a brand new CC that took over in August. When my advancement chair and I try to generate a report one of our Scouts comes over as blank. This causes the report to not generate and we both receive an error with “UserAwardidIsrequired”. When I remove the blank Scout from the report, the report generates just fine. Could you please advise how to fix this? I tried calling our Council, but they were not able to help me. Thanks!
Could you provide the Scout’s initials? (No names, please.)
Hi Jennifer, the Scout’s initials are WO. Thank you.
@KimberlyRodenbarger OK, I think I found the issue. The Scout had a retired / deleted Scoutbook account that still had his BSA member number, so there were 2 Scoutbook accounts with the same BSA member number.
Please try now.
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