Invalid phone number

I am trying to make the payment for our recharter.
when I enter my cell phone number it tells me that I need a valid phone number. What am I doing wrong?

@JohnBurnham can you post image of the error??

I tried a different device and it worked. Internet charter is completed for another year.

Could you give us a few details of the device that worked and that didn’t work in case there ends up being a pattern?

Server: Linksys23208

Non-authoritative answer:

When doing the payment I believe that I could enter my phone number on my HP latop but not my fire tablet

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