I’m not sure where to submit this, so if someone can point me in the right direction, I’d appreciate it.
I’d like a status created in the invitation manager of “Engaged” or something along those lines. Right now, there are:
Open - the inquiry is not “closed” or “complete”
Closed - the individual doesn’t join
Complete - the individual joins.
I’d like something that says I’ve responded to the inquiry and I am waiting to hear back from them. I don’t want to mark someone as “Closed” too early, since they may join and they’d actually be “Complete”. At the same time, I don’t need the constant reminders to take action on the lead, or have it appear in the metrics that we took no action for 20+ days as I’ve kept the lead open. Otherwise, I’ll probably just start marking everyone “Closed” 2 days after engaging them.
Just some thoughts, and wanted to find out how to get them to the right people.