Issue making parent connection

I have a Scout new to our Pack who was previously registered. One parent submitted a new application, which appears to have merged with his existing information (great!), but that parent cannot make the connection in Scoutbook. And I (CC) can’t either – attempting a new account tells me that she exists, but the search will not find her. Scout is 137070077, parent is 13575927.

@PhilipShea I have added a connection.

However, you will need to go to the Scout’s Connections page, click on the parent’s name, check the “Parent / Guardian” relationship box, and click Update to save.

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