We have a new Scout that joined our Troop that moved from Illinois.
We are attempting to get him added to our roster for camp at Bechtel Summit, but the system states he does not have a my.Scouting account and that his parents should register him for a my.Scouting account.
We contacted our Council and they confirmed he has a valid BSA ID. The BSA Member ID he has with our Council is : BSA ID # 137294843
Our Council shared he needs to log into his old member ID, but the parent does not see this when she logs into. The parent logged in and the system created a new member ID?
So, when I tried to create a new account for him and then attach this member ID, it simply created ANOTHER NEW Member ID: 14047088 - and did not allow me to attach that other number, but it automatically attached it to French Creek Council 532 based on our address, and I cannot seem to change that. So, it appears I have complicated the situation further
We’d appreciate the help to resolve this.
Thanks,
Chris Spriegel