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Leader training not showing on trained leaders report

I have a den leader that completed all his position specific training in bsa learn. He did it a couple of days ago. But when viewing the trained leaders report in myScouting it does not reflect any of his training and says ‘No’ for trained

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Sounds like he may have two bsa member numbers. Have him log into my.scouting.org > legacy web tools > manage member ID. Does the number match what you show for him in Member Manager or training reports? If not, he needs to add that in manage member ID and set it as primary.

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I checked. The ID on the leader report matches what he logged into myScouting with to access bsalearn

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Send an email to: myscouting@scouting.org with the specifics including his member ID

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