I have a new leader who appears in Scoutbook and I can’t invite him to connect his account. It says he needs an email. I try to edit his account to add his email but it says an account already exists with that email. He showed in my.scouting.org without an email. I added his email in my.scouting.org but it didn’t transfer over to scoutbook. I was going to delete his scoutbook account and hope it came over fresh from my.scouting but I can’t. When I try to delete his scoutbook account I get this message: Scouts who are activated with advancement sync cannot be deleted. Please contact Member Care if you need to remove this Scout.
Any ideas?
Thanks,
Chris