I have been asking my scout master to fix my position in Scout book and on his scout book, it shows me as a key and the advancement chair, but on my end, it doesn’t show. I also can see the two new Scouts that I’ve been added to the roster and he cannot as well as he transfer a scout to the troop that I do not see on my end. My Scout book everybody’s IDs and addresses are all correct and in his Scout book everything is incorrect. What do we need to do to have everything showing the correct way and having the access we need to put our scout information in for record? We have reached out to our council and heard nothing so far, but not sure if they will know what to do.
Based on what I can see, you are registered as a Committee Member.
In Scoutbook, you have the Unit Advancement Chair functional role, but the position is not approved. A Troop Admin needs to approve it.
If the Scoutmaster or Committee Chair adds you as Unit Advancement Chair in my.Scouting (using the Position Manager), then you will be added as a Troop Admin the next day (after an overnight sync process runs).
@MichelleDonahoe Your Scoutmaster has 2 usernames at my.Scouting.
The local council can help him with that.
@JenniferOlinger thank you so much for the help. My scoutmaster asked for them to combine both of his accounts when he started in our council. He is going to see what he can get fixed now.
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