One of our Committee Members and parents is locked out of their Scoutbook account. He attempted to recover his password and provided the correct information. However, it wouldn’t allow a password reset. Please let me know what we need to do from here. The information is as follows.
BSA ID: 13217670
@JamiMelton the account was locked (too many failed log ins) - I unlocked it - That BSA ID is not registered in any adult position.
The registered position is ID is 12641385 - with user name (firstinitial)groovy##
Last login was 2018 - council can reset passwords for you
Once the login is figured out (and the user name is better nationally than email - email logins cause issues for system) then we can get Scoutbook cleaned up
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
