Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I am a new Cubmaster and was attempting to advance dens and clean up my pack in Scoutbook. I removed a Den after first removing all scouts and leaders from it. When I went back to my roster one of my leaders BSA ID 13036279 and her scout were gone. I am pretty sure I had re-assigned each to a different den but now they are gone completely. When I try to add her back as a leader and search using either her name or BSA number neither come up. I’m not quite sure what to do.