May 1 - Scoutbookpocalypse

Scoutbook Scoutbook Bugs
1

All of my data is mucked up.

I somehow have two dashboards.
Screen Shot 2022-05-02 at 11.11.53 AM

All of my Scouts are gone.

Screen Shot 2022-05-02 at 11.12.51 AM
Screen Shot 2022-05-02 at 11.12.51 AM629×555 44.6 KB

I don’t even have access to my own child/Scout anymore.

I was also dumped from all of my positions including Admin for both the Pack and Troop. Guess who can fix this? The admin… I AM THE ADMIN.

Help!

2

@JamesBishop1 I do not see a charter for your unit - do you see one at my.scouting.org? I think council is the first place to start

3

As we rechartered in March (according to Council), I find that inconceivable that they would have failed us … again. Thanks Donovan. I’ve already got an email out to them.

If they get their act together and get the charter in, will data be restored?

4

the data is there - just no memberships

5

Screen Shot 2022-05-02 at 10.22.17 AM
Screen Shot 2022-05-02 at 10.22.17 AM706×343 38.2 KB

Nothing is current

6

@DonovanMcNeil Is Troop 815 still not current?

7

@JamesBishop1 I still see no current active or inactive charter for 2022

8

Thanks for looking @DonovanMcNeil. I thought so, but I was just hoping.

9

you can look at my.scouting.org > My Profile > you can see current registrations there

10

Perfect. Thanks, @DonovanMcNeil.

11

Hey @DonovanMcNeil -

Looks like our charters were finally sent in by Council, and I now have access to them in Scoutbook.

Screen Shot 2022-05-05 at 11.15.24 AM
Screen Shot 2022-05-05 at 11.15.24 AM1187×455 35.9 KB

Unfortunately, I have 0 Scouts and more weirdly 1 Cub Scout.

Screen Shot 2022-05-05 at 11.32.13 AM

Screen Shot 2022-05-05 at 11.32.31 AM
Screen Shot 2022-05-05 at 11.32.31 AM495×629 56.2 KB

What are the next steps from here?

12

wait till after 4 cst this afternoon for syncs

13

Gotcha! Thanks @DonovanMcNeil.

1 Like
14

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