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I am my Council Admin for Scoutbook. 18 hours ago, I tried uploading 6 new merit badge counselors, to assign their badges. The upload said I was 3rd in the queue. Two hours later, I was 2nd in the queue. It’s now been 18 hours total, and I’m STILL 2nd in the queue. Something is stuck or hung on the back end. I’ve never seen it take more than 30 minutes, and even that is rare. I’d really like to see if someone could look into this soon. Thanks
For me it started 2 days ago with the upload field being grayed out. That was still a problem last night, but this morning i could upload but with this stall. Don’t know if the problems are related.
The job was hung, may have been because of a server OS upgrade which was backed out. The process had to be restarted. Should not happen again.
There are two queues, one is the validation process and the other is the Process one. When you finish validation, you are taken out of the validation queue. When you click process you enter the second queue. So you are not holding anyone up between validation and process.