I have been assigned a Scout as a Gardening MBC in Scoutbook. When I click on the Scout’s name, I get an error. When I go to Scoutbook Legacy, and select Gardening, there are no Scouts attached. MBC BSAID: 132101069 Scout’s BSAID: 13288470 Let me know if you need anything else. Thanks!

@NicholasMorris - are you using the merit badge menu in scoutbook.scouting.org ? [Screenshot_20260323_205440_Chrome]

Yes, I have used both My Connections in scoutbook.scouting.org and get the following error “Whoops! We encountered an error trying to process your request. Please go to https://discussions.scouting.org/c/scoutbook/bugs to report this issue.“ I have also used the “Edit Merit Badges for MB Counselors…

@NicholasMorris - iv you used the efit merit badge menu, selected the merit and it shows no scouts then you are not connected to the scout as a merit badge counselor

[image] As you can see here (Scout’s name scrolled up through), I am connected to the Scout as a Gardening MBC. I followed the instructions for the MBCs to connect to the Scouts via New MBC Connect Instructions

@NicholasMorris In Scoutbook (legacy), use the “My Merit Badge Counseling” tools, do not go through “My Connections”. You should be able to get to the Scout’s merit badges by going through “Edit Merit Badges for MB Counselors”.

@NicholasMorris - if you are a counselor for multiple merit badges they will be listed and you would click the radio button for gardening to list the scouts to edit requirements

[image] NicholasMorris: I have also used the “Edit Merit Badges for MB Counselors” in scoutbook.scouting.org [image] NicholasMorris: When I go to Scoutbook Legacy, and select Gardening, there are no Scouts attached. Do I correctly understand that when you go to the Edit Merit Badges fo…

I do not have any other scouts assigned to me for the Gardening MB. I have not tried the same process of connecting with Scouts before. That being said, this Scout started the Merit Badge with me a few years ago, but we got disconnected in Scoutbook. So, I don’t think the unit leader needed to sign…

Neither Edit Merit Badges for MB Counselor, or My Connections work. I connected to the Scout via the link above (which uses My Connections, and says to click on their name, which give me the above error). You can see in My Connections, that I am connected for that MB.

I understand, and that is the case for the rest of the Scouts connected to me. It is not the case in this instance.

MBC connected to Scout but cannot sign off requirements

Scoutbook Using Scoutbook & Scoutbook Plus

JenniferOlinger March 24, 2026, 2:22am 12

@NicholasMorris I think I might have found the issue.

Could you try again, please?

Scout appears, but can't sign off MB as an MBC

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MBC connected to Scout but cannot sign off requirements

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