Can the following accounts be merged?
SB# 12982611
BSA# 14885315
SB# 12982612
BSA# 14885320
@RobertReeves2 your council needs to clean things up first as they have him double registered in the same position
I have asked. We’ll see what happens.
Here is another one that maybe you can help with. A leader has a Scoutbook User ID that is not connected to her BSA Member ID.
SB ID: 13457559
BSA ID: 137421866 & 13991326
There is no Scoutbook User ID listed when I look at her “parent” account. She has successfully loged on to Scoutbook, though, but SB ID 13457559 shows up as “pending.”
I’m a little confused by it all around. Thanks!
@RobertReeves2 that is fixed - pending means not logged in - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number 13991326
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