Youth with member ID 140563831 paid for renewal however they are not showing up on our roster. The screenshot of the payment shows he should be good through 9/31/26 and it shows the correct troop but we can’t see it from our end. Any help is greatly appreciated.
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Registration/renewal status is usually something your council registrar has to assist with. How long ago did they submit their renewal? I know it sometimes takes time to process.
September 30th is when she made payment.
I just emailed the registrar. Just found her info. Hopefully that will do it. Thanks.
@JerradEly- what roster are they not showing up in ? Scoutbook Plus or my.scouting.org ? A key 3 can check my.scouting for the renewal status here:
I ran the renewal report in my.scouting which was good because I caught three others that were about to expire!!
But the scout in question doesn’t show in my.scouting or scoutbook.
@JerradEly- if not in my.scouting.org roster then that is a talk to council. Nobody here can assist with that as we are all volunteers
