New member id from appication is 142039848. He apparently created a separate ID number 142040237 when he took his SYT training. Can you merge and bring over the SYT completion?
the user can log into my.scouting.org > Click Manage Member ID > one of the BSA # will be there marked PRIMARY > as long as the info is the same then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY. If it fails SUAC can help as all the personal Info has to match - all training merges to the Primary one
@AJWesseler Member ID numbers cannot be merged, they can only be managed. Users can Manage Member ID at my.Scouting, but only if their name and date of birth match exactly. However, Scoutbook userIDs can be merged.
In this case, the user’s first name is misspelled under MID 142039848, but the local council can fix that with their Registrar Tools.
