Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Please
old account from Arizona, member ID 132091050 with her new member number from the Mid-Iowa Council 1407921 and please make the Mid Iowa number the primary account so she shows and can get access to T73B.
I think most folks aren’t as familiar with the arcana of BSA software and record keeping as some of us. :^)
That said, @GlennSimmonds, are you looking to merge two Scoutbook accounts, or to add a BSA ID as primary for an adult? In the latter case, the adult can add the “new” BSA ID to their existing my.scouting account, and set it as primary.
Apologies for the confusion. I am looking to add a primary for an adult. She has moved to our council and is now taking an adult role here.
We can’t get the Scoutbook under her new account to work so she can perform her duties in the troop. We did try to add a new ID under her my.scouting.org account and it errored, which is why we reached out. I understand someone found a DOB error. We will work with the registrar to fix that.
Thank you for fixing based on the emails. I apologize for adding the name, in the crazy of a troop meeting, I forgot the forum was not completely private when I rapidly wrote the request.