Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I apparently have two scouting.org accounts. I’ve completed YPT on one, and my pack only sees my other account (which I haven’t completed YPT), which also shows me associated with the wrong Council.
My primary account is BSA ID: 13845668
My old BSA ID is: 13526727
I have a problem with 2 leaders that transferred to our troop from California. Unfortunately, their scoutbook accounts with their OLD BSA IDs were linked to our troop, but they have been given new BSA IDs. When I searched for their BSA IDs, 2 new scoutbook entries popped up. I added the new entries to the troop, but their info cannot be updated because their emal addresses are used with their California BSA IDs.
Here are the problems:
Phil Sutton:
“Good account with wrong BSA ID”: BSA ID 131667553 (California) User ID: 7070600
“Bad account with correct BSA ID (all info blank)”: BSA ID: 137198178 (new) User ID: 12116603
Vanessa Sutton:
“Good account with wrong BSA ID”: BSA ID 131806890 (California) User ID: 9130966
“Bad account with correct BSA ID (all info blank)”: BSA ID: 137105072 (new) User ID: 12116611
I have the same problem with our scoutmaster, Nicholas Hall (Nick Hall). He has an old account that is linked to our Scoutbook profile but he’s using a new account that has his current YPT, etc. His old ID is 123717920 (that’s the one linked in our SB and on my roster). His new ID is 13347744 (the account he logs in with etc.). Can you help? Thanks!
@JamieMalloy that is a hard fix as neither account has ever been logged into - the second MID was already deleted - you need to find out the user name or method he is using to log in
Hi Donovan,
He uses the username rotarianscout to login for YPT, etc. Our council advised him to add the old member ID (123717920) to his scouting.org profile, but it didn’t let him - gave him an error “The provided Member ID does not match the existing user profile”. Someone from our council said she would delete the newer member ID which jives with you saying it has already been deleted. I think part of the reason he has never logged in to scoutbook is the email on that profile is an ancient aol.com email. I can give you the email he uses now if that would help. Thanks!
My name is John Koch and I have 2 BSA ID numbers. I am a Tiger’s Den leader but don’t have proper ScoutBook access because the new account has access and my old account doesn’t. The only one I can log into is the old one.
Old BSA ID: 12593068
Old User ID: 11978635
New BSA ID: 137159427
New User ID: 1826118
Can you please merge these accounts so that I have proper access? Thank you much!
I have a parent who transferred from another council and can’t see her son’s info or our calendar. When I forward her RSVP emails, she can follow that link to get to the event, but she isn’t getting emails from Scoutbook. She must have two accounts, but I can only find info on one of them (her old council).