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As of 12 AM I no longer have access to my District as a unit commissioner and both my unit commissioner position and merit badge counselor position is missing from my profile under registrations. I have spoken with the registrar for my council, and I am still showing registered on her end, but I still cannot access anything on my end in my.scouting.org. I would love some feedback in regard to this unique situation. Thanks
1) Hardware: Desktop and Mobile-Samsung Galaxy S25 Ultra 2) Operating system - Windows 11 Pro and Android 15, One UI version 7 3) Browser - Edge and Chrome 4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome) Yes and Yes but no change 5) Member ID & Council of person affected
140224509 - North Florida
@ShawnReeves1- there is nobody on the forums that supports my.scouting.org so you should work with your council to have them submit a member care ticket
You need to speak with your Council registrar. Your MBC and Commissioner positions expire 1/31/26 but they are not showing as current in the membership databse.
I’ve run into the same issue, UC and MBC no longer show on my Registered Positions, but are showing in my MEMBERSHIPS. I no longer have the District listed on the Organization dropdown and cannot access Commissioner Tools.
I was able to catch the error message: “Failed to fetch members. Error: Revoked token”
Which, I think, supports the membership database currency issues raised by @edavignon
