I have a fellow Assistant Scoutmaster that is also a Merit Badge Counselor. I can invite him to be a counselor for a scout in Scoutbook. When he goes into his dashboard in Scoutbook he sees nothing. Not event the entry items for Merit Badge Counselor.
I am a Merit Badge Counselor and Assistant Scoutmaster and trying to show him how to do this so I do not have to do all the entry from a Blue Card for advancement.
Any thoughts on how to get him to see Merit Badge items or who to reach out to. Council says he setup as a Merit Badge counselor and as mentioned I can see him under the MB list and assign him to a scout.
@BrianMoss - are you talking about this menu
Yep that the screen he doesn’t have.
@BrianMoss - does he have the MBC position showing in scoutbook ? and what does he see ?
@BrianMoss - might be better if he were to join in on this thread
Screen shot he sent me doesn’t have the MBC position showing. If I look up MBC I can find him so he has it in Scoutbook. I will have him login at tonight meeting and see what I see under his account.
Only thing he sees under My Dashboard is My Account.
I will also try to get him added to this thread.
@BrianMoss - could be multiple BSA ID’s
Can you provide his bsa member number (no names) so we can look for issues with his account.
Here is his BSA ID
140690253
@BrianMoss there are 2 users - let me take a look
Thanks for looking into this.
@BrianMoss that is fixed - they need to log out of all BSA systems and log in again
Thanks I will let him know and I will also see him tonight at our meeting.
