Hi there. I have an error with no particular number of the error. The website of scoutbook doesnt let me send messages or emails. This happen after the maintience.
What does the error say?
Scoutbook is not allowing me to send a message out to the PACK right now. This is very inconvenient as we have den meetings tonight
We need more details. Are you going to Send Message in legacy Scoutbook? Are you getting an error?
I am going to “Send Message”. The loading circle hangs for a minute then brings me to a page that says “Error” at the top of the page and “Whoops! We encountered an error trying to process your request.” “Please go to Scoutbook Bugs - Scouting Forums to report this issue.” in the body of the page. A red “Back” button is in the top left corner.
1 Like
Currently receiving the same error:
"# Whoops! We encountered an error trying to process your request.
Please go to Scoutbook Bugs - Scouting Forums to report this issue."
Chad McAlexander, Pack 3049
I have not been able to send a message to anyone in our Troop for 2 hours. It says to come here and file a message. Other people have already included screen shots.
I am getting this same exact error. Wanted to update my troop about our meeting.
This has been reported to the developers.
I was able to successfully send a message to myself. So, it doesn’t appear to be a total outage. I’m wondering if sending to a smaller list works for those of you with the issue.
Under the Scoutbook logo there is a hidden server name - if you get the error post the Server name here - you can just Copy/Paste it
@DonovanMcNeil - error on AWSWEBSBPD2A
@DonovanMcNeil No error on AWSWEBSBPD6A.
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