Missing Advancement after transfer to a new council

My son transferred from Dan Beard Council to SAC. His New Member ID is 141434550. His old Member ID is 135669936. He also had Member ID 133975180 when he was a cub scout. He is a Star Scout working on his Life. None of his Rank or Merit Badges show in Scoutbook since he transferred.

I have a printout of his advancement but wasn’t sure if there was a way to have it recovered?

@RaymondConnoly Please log all the way out, then log back in again.

Thank you for the help