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Missing history

We had a cub scout transfer in over summer. His profile showed when he earned previous ranks but did not show any of the individual adventures. I don’t know if his previous unit did not use Scoutbook or did not submit records.
Is there a way to pull his previous achievements from somewhere at national? He is about to finish AOL and we would like to have a proper count of his Cub Scout career.

@ThomasGlave - My first guess is that the prior unit only recorded rank and not the adventures. If they never recorded or submitted them then there is no way to gather that from the database save for manual entry if the items if the scout has all of them in their collection of items.

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@ThomasGlave Did the Cub Scout come from a different council?

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