Missing Pay via PayPal Button

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

Our troop uses the PayPal integration in Scoutbook to collect annual dues from both its adult and youth members. One of our adult members reports that the red Pay via PayPal button is missing from both his and his son’s payments logs when he logs into Scoutbook. He states that he has encountered the issue logging into Scoutbook from both the Google Chrome and Microsoft Edge browsers on his computer as well as from the browser on his smartphone.

For the rest of the troop, the payments log appears as follows:

Troop 79B Adult Member Payments Log 1
Troop 79B Adult Member Payments Log 11218×744 132 KB

However, for the member in question, the payments log appears without the red Pay via PayPal button:

Troop 79B Adult Member Payments Log
Troop 79B Adult Member Payments Log1875×382 60.8 KB

Please let me know what our troop can do to resolve this issue (short of reverting to collecting dues via personal check and manually entering the payment into the payments log).

For your reference, the adult member in question has Member ID 132284213, and his son has Member ID 132284212.

2

If it is one user - it sounds like something on their machine. I would have them log in on another where you know it works, to see if that resolves the issue.

3

I’ll do so the next time I see him.

Is there any plan for migrating the payments log from Scoutbook to Scoutbook Plus on the horizon?

4

They will when Payment log moves to SB+ - But we think there will be a move away from Paypal to some other more direct service.
I know units that have lost thousands of dollars to paypal confiscating it saying they were laundering money. All of us will have to wait and see.

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5

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