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Missing rank on purchasing report

Ok scenario is as follows

The last PO troop created is in may
one scout who has competed scout rank and been leader approved not showing on needs approval or needs purchasing report

shows on needs awarding report with a po number notation that is nowhere in troop po section

scout only in this unit and has been for a while

help

Ron

@RonFedele BSA member number?

Scout member ID: 132407428

Missing awards: Scout rank, Photography MB

PO Number: 477702 is what shows on the needs awarding page
thanks @JenniferOlinger

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