Missing Scout on Scoutbook

Scoutbook Scoutbook Bugs
1

I have a scout (ID 14783556) that is on our charter and my.scouting roster but isn’t listed in Scoutbook. How do we sync up the rosters?

Thank you.

2

@MHTroop511KDC The Scout appears to have active registrations in 2 councils.

3

She transferred to our Troop last November. Maybe her old troop forgot to drop her from their roster when they rechartered?

4

@MHTroop511KDC Is the Scout no longer active with the other troop in the former council?

5

The Scout is no longer active with the other council or troop because they moved.

6

@MHTroop511KDC

Contact the other Council and ask them to end the Scout’s membership. Scoutbook will often switch MIDs on a Scout when they are registered in more than 1 council, causing problems.

7

Contacting the previous Council…
Is that a ‘one-off’?
-or-
standard operating procedures.?
CYH

8

@ChadHumphrey The Scout should have been dropped at Recharter, but was not. So I would call this a one off.

9

I have requested the Scout’s mom to contact their former troop.

10

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.