I have a life scout that has dissapeared off my roster.
I have confirmed that he is listed as current in my.scouting.com roster.
He is listed under My Connections but when I click on his name, the banner at the top does not match him but is under a scout in my Pack unit instead of the troop.
I tried starting 2 tickets and just get “this is a known bug” and then the ticket is closed. It has been about 3 months The problem is that this scout is going towards his Eagle and I can not get to his information.
At one point he was under a cub scout that dropped out. When I released that scout it just move him to a different cub scout that is active.
What do I need to do to fix this.