Missing Youth Members in "Send Message"

Scoutbook Using Scoutbook & Scoutbook Plus
1

Hi! We have a brand new Sea Scout unit in Scoutbook and 2 of the youth members are not showing up as an option on the “Send Message” page. The parents of both youth are listed under “Parents” with the youth listed under them and the youth also show up in the Roster, but they are not on the “Send Message” page.

One is a Venturing Participant (18yrs old) and the other is a Youth Member (17yrs old).

2

Please provide the member numbers (no names) of the missing individuals. Also, what unit is this?

3

Thank you!

Ship 374 in Occoneechee Council (421)

Youth Member is 137010376
Venturing Participant is 130018668

4

Youth Member is 137010376 has no Log In Account - the PDF below gives instructions

Venturing Participant is 130018668 has a log in but has never logged into Legacy SB so the email is not validated. Once they log in they will show in messages

Myst Account Setup.pdf (233.0 KB)

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