BSA ID is 122205465
Tried resetting password
Your council can reset the my.scouting.org password. We cannot.
Note the my.scouting.org ID attached to her Scoutbook account is the first 9 characters of her e-mail address.
She has done this multiple times.
@RobertZeller - could you specify what she has done multiple times ? Ed has provided a solution and more information on the account. I do not think this to be a scoutbook bug
It looks like she created a new BSA member number and a new my.scouting username yesterday. The new username has Google sign in turned on.
And creating the new BSA member number created a new Scoutbook account.
@RobertZeller I sent you a private message.
Reset her password. It won’t work.
Did you contact your Council to have the password reset or just try to reset it yourself?
1 Like
She has done both. Still not working.
What happened when the council reset it?
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
