Multiple accounts in Scoutbook

Scoutbook Using Scoutbook & Scoutbook Plus
22

I have a parent with two “profiles” in Scoutbook:
134471757 ← the good one
??? ← I get an error (//personprofile) when trying to view this profile in internet advancement; same name, same email address, same city, state, zip.

Could you please merge them (or maybe just delete the “second” one), please? As soon as you do, I will trigger an invite and ask him to login and finish the whole process.

Thank you!!

23

@DavidHammond1 that user already has a user with Sign in with Google turned on

24

Thank you? :slight_smile:
Does that mean I won’t see two linked profiles for the same person when looking at their Scout in Scoutbook?
Sorry, I am just not sure I understand.

25

yes the users are merged - and the user can sign in clicking sign in with google already @DavidHammond1

26

Hello Donovan. I was wondering if you can help me with the same issue. I have two scoutbook accounts which I need merged.

Primary Account:
Login: (removed by Moderator)
Member ID: 13546745

Secondary Account:
Login: (removed by Moderator)
Member ID: 13774232

I just completed YPT under the primary account.

27

@DiannaPiquet It looks like you have 2 usernames (logins) at my.Scouting:

One has Google sign in turned on.
The other is an e-mail address.

Which one do you want to keep?