Multiple BSA Member IDs - need merging

Scoutbook Using Scoutbook & Scoutbook Plus
1

I am COR with Pack 21 Clifton, NJ and Troop 21 Clifton, NJ.
One of our Leaders is dual registered in the Pack and Troop - and is registered to both with BSA ID = 135832716. Her official expiration date is 12/31/2024.

Issue 1 - Her YPT Training is under BSA ID 135832716.
She has taken Cub Scout and Boy Scout training under a second ID = 13715232.
This includes her IOLS, Inclement weather, and position-specific web-based training.
Need all 137* training moved to 135* account.

Issue 2 - She was originally just in Cub Scout Pack. Duel registered earlier this year into Troop.
Although application had her as ASM, she was added as Committee Member. As COR,
I attempted to move her to ASM. She is now listed as both with different Registration
end dates. Committee Member has incorrect date and was meant to be closed.

Thank you for help on this one!!

2

@PhilippeJakimowicz Issue #1 is fixed - Issue #2 is a council question

3

Thank you. Needed #1 fixed so I can approach Council with #2.

4

@PhilippeJakimowicz user could have fixed #1 them self. - log into my.scouting.org > Click Manage Member ID > one of the BSA # will be there marked PRIMARY > then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY

1 Like
5

Tried that previously. Stepped through it but the training did not move over. Not sure if it was the way the second ID was created, but I waited over a week and none of the training showed up. Appreciate the input.

6

well there was only one MID on the user - to sync training you sometimes have to flip the Primary a few times

7

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.