Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
My troop suggested this forum could help with my topic:
I am a trained committee member in Troop 622 Ventura Council. Myscouting.org reflects this and training.
However, there are some mis-matches in the connection between different accounts I have had in the past with different councils - my member # is the same but shows in scoutbook as two accounts with two user profile IDs.
Member # 136703377
USER ID 1: 9631509
USER ID 2: 7629901
How do I get these merged into one account so it shows all of my training and reflects my current council and position?
So I have a new scout that has transferred into our Troop from an outside council.
He has two BSA IDs, which I understand, new council, new BSA ID. But he also has two User IDs. So since he has two scoutbook profiles, one is loaded with all his advancements and such while the new one is completely blank, but is the only one on our official roster and hooked up to sync.
is there a way, without going through our registrar (she is new), to merge the User IDs so the new BSA ID with our council has all his old competed stuff?
His BSA ID is 134122303
His User ID is 1462852
His new BSA ID is 137298016
His new User ID is 11863236
Second point, what can we do as a unit to make sure this doesnt happen again? His IDs were provided when he registered.
@MarkSmurda this could not have been helped - the DOBs are different - a registrar had fat fingers - Old has Month 12 - New has month 02 - give me a minute to look and will get it merged
Thanks again for the help I apparently still have an SB account with NCAC council somehow in scoutbook (Ventura County Council is current). I don’t show it in MyScouting, how do I merge this?