My child cannot log into his account using HIS e mail address but he forgot the password. We tried to reset the password, but he got no e mail sent to him. We thought he forgot his user name as well. When we tried to retrieve his user name using HIS e mail, we got a message saying “account not fo…

It worked. Thank you for the help.

My child cannot log in to his account

EricChang December 22, 2021, 2:06am 3

Thanks a million for the quick reply.

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