Is anyone else having issue with not seeing their pack at alll. Up to last Thursday I was able to see everyone, now I am not seeing anything at all, it looks like my rites changed (I am the pack admin/cub master) so I know I did not change anything. Help!!! Need to send updates out and rely heavily …

Unfortunately, this seems to happen to some accounts occasionally for reasons we regular users haven’t been able to identify yet. Try going to My Dashboard → My Units → Unit Roster, then selecting your name. From there, go to your positions and select your Cubmaster and Pack Admin positions (seque…

You will probably need to send an email to scoutbook.support@scouting.org and ask them to merge your duplicate accounts

@CharleyHamilton - it is either the daleks or some odd engineering thing we never got past :slight_smile:

I cannot see the unit roster either. I tried to add the role a different way but was only able to add cubmaster but that did not get me much further.

You definitely have a duplicate account.

This has happened to me as well over the last few weeks. Some times when I log in (I am a Key 3) I can access advancement, and sometimes I can’t. This morning, it told me I don’t have authority to access. I usually wait a half day or so and try again.

At what point does it tell you that? As soon as you log in? When you. Lick something? What is the exact message you receive?

To the best of my memory, it was directly after logging in to internet advancement via scoutbook.scouting.org - right after you click on the “i am not a robot” box and hit enter. It was the next screen and said something like “you do not have access” I will note all this for sure next time it happ…

What is your position within your unit?

My scoutbook access changed without me doing it

Scoutbook Using Scoutbook & Scoutbook Plus

MarthaMaloney October 1, 2019, 1:51pm 11

I’m listed as “Unit Advancement Chair, Committee Member, Key 3 Delegate” in Scoutbook

I’m also a district committee member.

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My scoutbook access changed without me doing it

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