My.scouting.org can't see second unit

I am the CC for our local Cub Scout pack and the ASM for our Scout troop.
I am working on rechartering for the pack, but I am unable to see any of the reports for the pack (YPT and Trained) on my.scouting.org.
When I go to the hamburger menu, it shows the “Organization” pull-down, but only lists the scout troop. Is there some other magic to getting back to the pack?

In My Profile (also on MyScouting), I also only see my position with the troop - not the pack (not sure if this is normal).

On ScoutBook I see both positions as well as Pack Admin.

As a test, I tried turning off “Default Position” for the ASM position on SB (CC was still set as default), logged out of my.scouting.org, cleared the cache, and logged back in.

Am I doing it wrong? Anyone have any ideas why I can’t get to the pack reports?

Thank you!

-dan

Desktop, MacOS 14, Safari 17, cache cleared, restarted, etc.
BSA Member ID: 134887083


@DanielSmith14

You need to contact your Council. Your position as Committee Chair ended on 4/30/23 and there is no Committee Chair listed on the pack’s official roster.

1 Like

Thank you for taking a look and providing feedback!

It sounds like maybe you can see more on the account than I can. What I see in SB is that the pack committee chair position started on September 7, 2023 and has no end date.
In the roster, I see this:

Could this be because I have 2 MIDs?
Looking at some other cases, they suggested it was because the wrong MID was attached to the position.
If that’s the case, I should just be able to have our council and/or CM switch to the real MID.

I could switch over to my other MID as primary, but I have the feeling that would just make the problem worse in the long run.

@DanielSmith14

The :warning: says your position is not registered.

There is only one MID in use in your Council. The other is from when you were a Lion parent and is not registered in any other position.

I have searched your D Smith with your DOB nationally. I have searched for your e-mail address nationally. Because you have a common name, I can’t just search on your name.

As I said earlier, there is no Committee Chair on your official pack roster. You need to contact your Council office for assistance.

2 Likes

It kind of looks like your application to the troop was processed as a transfer, when it should have been processed as a multiple (multiple registration in more than one unit).

1 Like

Thank you @edavignon and @JenniferOlinger - I’ll get in touch with someone at NCAC and see if they can straighten me out.
I really appreciate all of the pointers!