issue transferring adult leader between Troops in same Council

We are encountering an issue with transferring adult leader between Troops in same Council.

login to → Menu → My Application → Transfer.

The following is the error message.

"Volunteer registration is not avaialable

This council is currently not accepting online applications/transfers."

*1) Hardware: Desktop
*2) Windows
*3) Chrome
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)
*5) GNYC

@Peter - i know for my council adult online apps and transfers are a strict no. You should contact your council.

Have you done online transfers and applications before? I ask because like @Stephen_Hornak says, the error could be just a fact.

It’s also possible that either your old unit or new unit’s recharter has not fully posted yet?

Thanks all. We have been successful transferring scouts online but not adults. I was thinking there was a flag somewhere where we can either enable or ask Council to enable to be able to perform adult online transfers that anyone may be aware of. We have this same question to our District Rep as well.

Under Organization Manager in - there is an Accept Adult Apps Toggle

Screen Shot 2023-02-09 at 1.05.09 PM

Thanks again. I am still waiting for Council to get back to me as to how to proceed. Does anyone here have any recommendations. Should I have the transfer leaders fill out another application and submit them for rechartering that way?

Additionally, we have 1 scout and 1 adult get dropped from the roster recently. They were registered and on the roster for 2022/2023 but as rechartering opened up in IA, they disappeared from the roster. Council has been investigating this with no success as well. Has anyone seen this before or know how we could proceed?

Rechartering is due at the end of the month and we don’t want to wait until the last minute in case of other unforeseen issues. Thanks.

@Peter It would be helpful if you could post BSA member numbers, if you have them. (No names, please.)

@JenniferOlinger is there a way I can send you the BSA member numbers privately?

I’m having a similar issue with my own transfer between Troops in the same Council (and District). I submitted my transfer several weeks ago, but it seems to have been “stuck” in the system. I reinitiated the transfer a few days ago and sat down with my District Key 3 last night. They and the COR are unable to approve the transfer for some reason. The status page for the transfer is attached and both my losing and gaining unit charters are posted. Any thoughts or ideas on how to resolve this issue? My BSA number is 14671462. Thanks in advance for any assistance!

@JohnCooper2 Your Chartered Org. Rep. or COR Delegate should be able to accept / approve the transfer.

If not, the COR can try asking the council Registrar to change your registration.

If that also doesn’t work, then your local council should submit a help ticket to National.

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